At The JuiceWorks, we’re passionate about delivering exceptional, cold-pressed juices that are as good for your taste buds as they are for your health.
We’re not your run-of-the-mill juice bar; we’re a cut above the rest. Our juices are crafted from a variety of fruits, vegetables, and roots, cold-pressed to preserve nutrients. Rest assured, what you’re sipping is 100% pure juice, free from any artificial additives or even water.
The Authenticity of Our Juices
Let’s be clear: We don’t do sugary, diluted juices. If you’re looking for something that resembles a carbonated beverage, you may want to look elsewhere.
Our juices are authentic, nutrient-rich, and full of natural flavours. We have a dedicated customer base that swears by our products, and complaints are exceedingly rare. Therefore, refunds based on taste preferences are not entertained. We quality-check all juices before dispatch and often have multiple satisfied customers from the same batch.
When Unforeseen Circumstances Arise
We understand that sometimes things don’t go as planned. Should you encounter any genuine issues such as leaking bottles or incorrect orders, we’re here to help. Please provide supporting evidence, like photographs, to facilitate the resolution process. If the fault lies with us, we will provide a replacement at no additional cost. However, you must notify us on the day you receive your order to qualify for this.
Delivery Terms: The Fine Print
You will receive a notification from our delivery partner, APC, indicating the estimated delivery window. If you’re unable to accept the delivery within this timeframe, the responsibility shifts to you. APC will leave your order in a cool, shaded area, and from that point, it’s your duty to store the juices in a refrigerator or freezer immediately. We cannot help for deliveries that have been left by APC due to you not being home.
APC will take a photograph of your package as proof of delivery in good condition. Once the package is delivered, we are no longer liable for any spoilage, theft, or tampering that may occur.
Your Understanding Makes Us Better
We’re committed to your health and satisfaction. Your understanding and compliance with these policies enable us to continue providing you with unparalleled juice experiences. Here’s to your health and well-being!
*Last Updated: September 2023*
