Frequently Asked Questions
We don’t always, However we do request a week as we make everything to order.
We also buy in the produce for each order so it’s all as fresh as possible and wash / prepare it all by hand.
We also NEVER juice WHOLE produce as it can sometimes look lovely but be rotten on the inside. It all takes time and often your order can be completed far sooner and we will certainly keep you updated. During very busy periods they can unfortunately take longer but we’ll keep you updated and thank you for your patience.
If you are local to us we deliver ourselves on a pre arranged day that’s convenient to you.
If you are further afield we use a national courier service by APC.
We will call or email you to arrange a convenient delivery day. They deliver on Tuesdays to Fridays and will send a text of email with an hours time slot so you don’t need to wait in all day.
If you have had to go out the courier is instructed to leave the parcel in the safest place possible as they are perishable and can’t take them to the depot for re delivery.
If you have any questions about delivery or anything else please don’t hesitate to ask.
They are delivered to you frozen so please place immediately in the freezer. The day before you want your juices place what you need in the fridge and the following day they will be ready for you. Keep in a cool dark place and consume on day of thawing..
Freezing ! We do not add anything at all and do not preserve with chemicals or heat. We freeze them. As soon as they are made they are Blast frozen right away to lock in all that goodness. Just put them in the fridge the day before you want them and they should be ready the following day. Simple, but above all Natural!
Are there any additives?
No, quite simply. What is in those bottles is quite simply raw, natural juice. Never heated, never treated!
We use fully recyclable bpa free bottles. They are plastic and currently there is unfortunately no way around this, however having done a great deal of research into options, plastic is not the problem IF it’s recyclable and it is recycled.
Recycling plastic takes vastly less energy than glass and thankfully they are now very easy to dispose of in a responsible & convenient way to be recycled.
We are looking into using recycled bottles again. We did this before but our supplier stopped them unfortunately.
In our boxes you won’t find thick polystyrene blocks, instead we use foil insulated wrap with ice packs which is very effective at transporting frozen juices safely. The the ice blocks reusable. The boxes are of course cardboard and recyclable though the insulation liner currently isn’t.
We have also stopped using regular parcel tape on our boxes in favour for a paper based tape which is far easier to recycle than the regular plastic tape.
Because they are untreated they would only last a couple of days but by blast freezing they will last up to a month in the freezer from being juiced.
This is because they are unpasteurised. For any juice to be able to sit on a shelf in a shop for weeks, even months on end it will need to have been treated somehow. This is usually done by pasteurisation i.e heat treating. This kills off much if not all of the goodness that is in a raw juice.
100% of what goes into our juices is simply pure fruit & vegetables. They come in different shapes & sizes & no two apples taste the same. This also applies to spinach, kale, celery and even cucumbers. We peel everything by hand and wash everything vigorously. Nothing is chemically controlled to give a fixed flavour like cartoned juice and also as seasons change so does the produce. We do our best to maintain the same great taste but sometimes they may be a little sweeter, more gingery or lemony etc, etc.
We do not keep juices in stock as they are all made to order.
The term cold pressed is the way of juicing. Cold pressed juicers ( also known as slow juicers ) press very slowly which stops heat friction, and basically presses all the produce in a chamber. We cold press our juices and although It is a very slow process the juices are more nutritious and flavoursome, so worth the extra wait to have them made.